We take a holistic approach and view each unique program from the perspective of the patient or resident, and team members who excite the vision, as well as from a financial and operational process perspective.

A successful Support Service Program should...

align with the facility’s mission, vision, culture and business objectives

promote health & wellness for patients, team members and the surrounding community

include a robust patient service training platform which ensures accountability to the highest quality and patient satisfaction standards

ensure that patient safety is a priority

provide transparency and fiscal responsibility

Since 2009, JBH team has assessed 400+ facilities

Results Include:

$450M* in total Saving

$82M in Vendor Capital Investments

95.1%** Post Assessment Retention Rate

*Savings calculated as the difference in year-over-year total cost for the service (presented as both $ and %)
**Post assessment retention calculated as the number of clients that chose to engage JBH after the Assessment was completed

We can guide you within all areas of support services including:

Food & Nutritional Services
Environmental Services
Patient Transport
Facilities Management
Healthcare Technology Management
Clients include
Acute Care
Long Term Care
Skilled Care
Critical Access

Testimonials

"Our recent engagement with JBH Advisory Group identified many cost and performance opportunities. Having worked with JBH over many years with multiple systems I have come to expect high quality work and the team delivered once again for Tampa General Hospital, one of the largest Academic Medical Centers in the country. We were very pleased with JBH’s thorough approach, customer service and the results achieved."

Mark A. Runyon, Executive Vice President & CFO
Tampa General Hospital

"JBH utilized a review approach unlike other processes we have utilized in the past. JBH started from the baseline assumption that their work should pull together a cost effective, efficient, standardized process to eliminate waste."

Kristy L. Waters, Senior Vice President
Performance Management & Innovation, Tenet Healthcare

"I have worked with the JBH Advisory Group on several occasions. They have a level of understanding of the support services function in the health care field which is unparalleled."

Michael Malone, Vice President Administrative Services & Chief Human Resources Officer
Virginia Hospital Center

"JBH was a key part of our project team in guiding us and helping us understand the contract management business. Their industry knowledge and expertise were extremely valuable to our process. They were always organized and prepared and worked well within the culture of our organization."

Bob Beyer, Vice President
Supply Chain Services, Hospital Sisters Health System

"We retained the JBH Advisory Group to conduct a comprehensive program assessment of four support services at the six Genesis Hospital and Long Term Care Facilities. JBH worked with our team through the RFP, vendor selection and contract development and negotiation process. With their expertise and support, we were successful in our transition from self-operated to fully outsourced services. Genesis Health is projected to save $14.3 million dollars over the five year contract and we could not have done it without the support of JBH."

Wayne Diewald, Advisor to CEO
Genesis Health System

We retained the JBH Advisory Group to assist with a comprehensive cost assessment of the seventeen St. Peter’s Health Partners hospitals and long term care facilities. JBH worked with our team through the assessment, RFP, vendor selection and contracting process, and remained engaged after contracts were signed to assist with the transition and performance dashboard implementation. St. Peter’s is projected to save over $25 million dollars over five years. JBH was instrumental in helping St. Peter’s achieve these results."

Mike Whelan, VP Facilities Management and Supply Chain
St. Peter’s Health Partners

Services

JBH Advisory Group is committed to providing a diverse portfolio of advisory services and adding value to our clients in all sectors we serve. Client focused, delivering the results promised and fostering long term relationships is how we achieve success.

Healthcare

We take a holistic approach and view each unique program from the perspective of the patient or resident, and team members who excite the vision, as well as from a financial and operational process perspective.

A successful Support Service Program should...

Since 2009, JBH team has assessed 400+ facilities

Results Include:

$450M* in total Saving

$82M in Vendor Capital Investments

95.1%** Post Assessment Retention Rate

We can guide you within all areas of support services including:

Testimonials

"JBH utilized a review approach unlike other processes we have utilized in the past. JBH started from the baseline assumption that their work should pull together a cost effective, efficient, standardized process to eliminate waste."

"I have worked with the JBH Advisory Group on several occasions. They have a level of understanding of the support services function in the health care field which is unparalleled."

"JBH was a key part of our project team in guiding us and helping us understand the contract management business. Their industry knowledge and expertise were extremely valuable to our process. They were always organized and prepared and worked well within the culture of our organization."

Services

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